Welcome to
Joseph Volkswagen of Cincinnati

We had Mike help my wife and I purchase a Volkswagen this past Saturday. Very personable, never felt pushy or rushed into a decision. Would absolutely buy another car from him. Everyone there was friendly, fast and very professional. Can I give them 10 stars?

Justin made buying our new Volkswagen Tiguan easy. We saw the vehicle online and he quickly sent a text message that included a video of the car and then called us to set up a test drive. After the test drive we called the following morning and gave him all of our i formation and within an hour we drove over to sign the paperwork and pickup the new car. It took less than 20 minutes. This was the best experience for us!

For a rainy day from the time I entered the dealership the welcoming was great. When I returned to pick up my vehicle (again a rainy day) the customer service along with the friendly staff, I had a great experience with the VW family. Thank you Michael McFarland for placing me with Mike Garrison to complete my purchase journey. Mike Garrison than you very much for your assistance with making sure all was well during the transition.

My family and I went in to see options for trading in for a Tiguan with absolutely zero expectations of driving off with one. Ben and Justin were absolute gems to work with. Communication was top notch and they were both happy to make things run smoothly and always willing to answer any questions we had.

Man, this is probably one of the best, trustworthy lots I've been too. Big shout out to The sales Rep Cam and his whole team. At first, I wasnt able to get the car i picked out so he did everything in his power till I was able to get approved for another car that fit my liking and Family as well. He held the car till I was able to get the rest of the money being completely patient. He never rushed, he put the ball in my court. So when I came back up there, my bank wouldn't let me swipe for the down payment due to some stupid fraud block. His General Manager and Closer helped big time with that. Fast forward, 3 days later.. I didn't even realize the T was missing on the back of the VW Tiguan.. he literally called me and said he ordered a new WHOLE LOGO SET and come by anytime.. 1000/1000 Great cars even better Human beings.

Michael garrison was such a great sales man and really helpful during the process of buying my first car

Mike Garrison was super helpful!

Martin Morris was an outstanding salesmen - very informative and helpful in explaining the Jetta I purchases.

I want to commend the staff at Joseph Volkswagen for being the only place that I trust to work on my car. Whether it's for a routine oil change or more extensive work, I know I am in good hands. The service team is timely, dependable, honest and incredibly kind. This is the only place I will take my car to have work done and I always recommend this location for anyone car shopping. And I feel this way because of the incredible staff and team. On Saturday morning, 5.30.2026 I was preparing to leave for a trip to Chicago and hit a pothole, leaving me with a flat tire. While waiting for AAA, I was in a panic and called the service department. I asked to speak to Reggie Foote as he has previously been extremely helpful. He confirmed that they had the tire in stock and assured me that if I could get the car to him by 11:30 AM, he would have a new tire put on my car. My encounter with AAA turned into quite the debacle as it took them several hours to fail at putting the spare on and then towed my car to Joseph Volkswagen. I arrived VERY close to the 11:30 AM cutoff. Reggie and his team agreed to stay past working hours to make sure the new tire was taken care of so I could get on the road. While waiting, manager Steve Gaddis and customer service rep Betty Jean Southall showed me incredible grace and kindness. After hearing about my ordeal, they offered me lunch and something to drink. From sales to service, the team at Joseph Volkswagen is the BEST and I am incredibly grateful to the kindness that they have shown me - every time I step into the building. I hope they know that they are appreciated and valued because they go above and beyond for their customers.

I want to commend the staff at Joseph Volkswagen for being the only place that I trust to work on my car. Whether it's for a routine oil change or more extensive work, I know I am in good hands. The service team is timely, dependable, honest and incredibly kind. This is the only place I will take my car to have work done and I always recommend this location for anyone car shopping. And I feel this way because of the incredible staff and team. On Saturday morning, 5.30.2026 I was preparing to leave for a trip to Chicago and hit a pothole, leaving me with a flat tire. While waiting for AAA, I was in a panic and called the service department. I asked to speak to Reggie Foote as he has previously been extremely helpful. He confirmed that they had the tire in stock and assured me that if I could get the car to him by 11:30 AM, he would have a new tire put on my car. My encounter with AAA turned into quite the debacle as it took them several hours to fail at putting the spare on and then towed my car to Joseph Volkswagen. I arrived VERY close to the 11:30 AM cutoff. Reggie and his team agreed to stay past working hours to make sure the new tire was taken care of so I could get on the road. While waiting, manager Steve Gaddis and customer service rep Betty Jean Southall showed me incredible grace and kindness. After hearing about my ordeal, they offered me lunch and something to drink. From sales to service, the team at Joseph Volkswagen is the BEST and I am incredibly grateful to the kindness that they have shown me - every time I step into the building. I hope they know that they are appreciated and valued because they go above and beyond for their customers.

I want to commend the staff at Joseph Volkswagen for being the only place that I trust to work on my car. Whether it's for a routine oil change or more extensive work, I know I am in good hands. The service team is timely, dependable, honest and incredibly kind. This is the only place I will take my car to have work done and I always recommend this location for anyone car shopping. And I feel this way because of the incredible staff and team. On Saturday morning, 5.30.2026 I was preparing to leave for a trip to Chicago and hit a pothole, leaving me with a flat tire. While waiting for AAA, I was in a panic and called the service department. I asked to speak to Reggie Foote as he has previously been extremely helpful. He confirmed that they had the tire in stock and assured me that if I could get the car to him by 11:30 AM, he would have a new tire put on my car. My encounter with AAA turned into quite the debacle as it took them several hours to fail at putting the spare on and then towed my car to Joseph Volkswagen. I arrived VERY close to the 11:30 AM cutoff. Reggie and his team agreed to stay past working hours to make sure the new tire was taken care of so I could get on the road. While waiting, manager Steve Gaddis and customer service rep Betty Jean Southall showed me incredible grace and kindness. After hearing about my ordeal, they offered me lunch and something to drink. From sales to service, the team at Joseph Volkswagen is the BEST and I am incredibly grateful to the kindness that they have shown me - every time I step into the building. I hope they know that they are appreciated and valued because they go above and beyond for their customers.

Martin did a great job today with helping my father purchase a new Jetta. He was very informative and helpful.

Ryan was absolutely amazing, worked hard, and went above and beyond to put me in the vehicle I wanted! Everyone was so welcoming, understanding, patient, polite, and supportive! If you need a vehicle and find one here, this crew will make it happen:)

This was the smoothest vehicle purchase ever, from start to finish. The staff were extremely welcoming and very friendly!