Everyone there was easy to work with. The whole experience was easy and smooth. Wasn’t pressured in any way and I feel like I got a good car for a good price. Rob Ledbetter was the salesman I worked with. I would recommend Rob and Joseph VW to anyone interested in one of their cars.
Thankyou to Patrick Bessler who, should be named Volkswagen’s best of the best. He is the greatest sales consultant ever!!
The staff at Joseph VW, especially Rob Ledbetter, were great. My wife and I were interested in purchasing a VW Atlas. There was absolutely no sales pressure at all with Rob (or Sales Manager, Mark) when we looked, test drove, etc. I was actually prepared for the high-pressure, in your face approach of most dealers and was dreading it. But, Rob was terrific and worked with us to get exactly what we wanted without pressing us on time. Thanks guys!
You may find more than a nice Volkswagon here and the extra warranties are a nice touch by this long standing dealer.
Updat in comments the service department is a joke but the service manager is even worse!! I have never wanted to leave a bad review but after 2 conversations where the service manager has argued and lied to me here I am! This place will lie to you, they will take your money when things are covered under warranty, they will try and put the blame on everyone but themselves. my car was there for almost 3 weeks had gotten the car out of the shop after a week only for the check e...ngine light to come right back on the next day after 700 dollars in repairs. I had to pay for a rental car because they didn't know what was wrong with my car and I couldn't take theirs out of town even though come to find out their loaner cars are supposed to stay in Cincinnati and I live in Indiana.i just want my money back for a part that was covered under warranty that they lied about and they will not even do that. See More
The staff at Joseph Volkswagen always goes above and beyond to ensure their customers are happy with the vehicle they are purchasing and/or the service they receive is quality. A top-notch group! I just love my Jetta TSI.
The guys here helped me get set up in a new Sportwagen. Rob was really helpful in getting me the stuff that I needed and didn’t push for extra products that I didn’t. I would highly suggest these guys. This type of help was what set them apart from the other dealerships. Also the lifetime powertrain warranty helped too.
I just bought my daughter a car and the experience and service provided was top notch! No pressure just provided complete honesty and welcoming environment along with a kind business. Ask for Rob Ledbetter , he is the Goat!!