I went to Joseph VW stressed out to decide to lease or buy a new car. I worked with Robert Cullen & Rob Ledbetter, both did an absolutely amazing job! We’re very patient and worked with what I was comfortable with and found me a beautiful car! Definitely ask for them!
Absolutely phenomenal people to buy a car from! We had bought our last 2 VW’s from a dealer local to us in northern Kentucky. After possibly the worst service we’ve ever witnessed, we decided to check out Joseph Volkswagen. WOW! All I have to say is the differences in the dealerships are night and day! They have our business for life. Everyone there is so helpful and kind. Every employee we encountered from sales, management, service and parts went above and beyond! Thank you guys so much for the wonderful experience! Bill, Mark, Mike, Patrick, Aaron and Stuart it was a pleasure working with you and meeting you. Thank you for setting us up in a sharp new Tiguan for our growing family!
Worked with Patrick throughout the process, and he was great! Got an awesome car and a good experience to go with it!!!
Get all my parts from John and Nick. Always right and on time!
Best experience ever! I recommend first time and experienced buyers to go here. Easy process & great prices. Ask for Patrick, he’s absolutely the best. Very personal and treats you like a friend in the beginning and family in the end. I never felt like just another customer spending money. He makes sure your satisfied and doesn’t pressure you or care if he benefits from making a sale.
Sight unseen, I recently bought a used car from Joseph VW and had it delivered to my home in NC. I could not tell the car from new when it arrived and it has exceeded all my expectations. There is no higher praise for a dealer and sales rep than to trust them completely when buying a car from afar. Suzanne Cullen is the best car sales rep I have ever dealt with... far and away!
Clean welcoming environment. Staff very professional. If your looking for a Volkswagen this is your place.
I had a great car buying experience at Joseph VW. I think the most important aspect of my positive experience was Suzanne Cullen, she was patient, always available and never made me feel like I needed to hurry up and make a choice. I test drove a couple of different cars both new and used over a two week period, every email or text message I sent Suzanne was answered quickly and she was very knowledgeable about the cars that were on her lot. In going above and beyond Suzanne came to my work to pick me up to test drive a used car, took care in inspecting my new car for any issues, and spent a considerable amount of time teaching me about my new car. I had a great experience from the finance person that helped me estimate my monthly payments to the guys that buffed my car to make sure it was as pretty as possible and met my expectations. Great location, good management, friendly and honest. I would buy a car from them again.
I was near the lot at the Captain D's just checking out a few of the new VWs that were available, mainly Touaregs. While I was looking I seen the master mechanic who works there, said his name was Dale and I must say that I was very impressed with the knowledge that he displayed about the vehicles. He definitely alleviated any hesitations that I may have had concerning buying a VW. I will most likely be planning to stop by and make a purchase. Thanks alot.