It was a great experience working with the team at Joseph Volkswagen of Cincinnati, the staff and Manager are great people and it was the best car buying experience I have ever had, I will definitely be doing business with them again and will recommend Joseph Volkswagen of Cincinnati to friends and family.
Very good customer service. Quick and easy 30k mile service and they even added a nice scent to the car.
Wonderful experience overall, staff was very friendly and made everything simple and enjoyable, if you are looking at a car at this dealer I highly recommend checking it out and thank you Ed for the wonderful service.
Bill and Ed in sales are phenomenal and they have given me so much help while purchasing my new car. I have now bought four cars from the dealership, and I am totally impressed. Between their knowledge and “no pressure” buying, and the incredible service department, I will definitely be a lifetime customer!
Ed is the man! Bought a 2019 gti from him last year. He will take care of you!!
Great experience, Michael Garrison was a huge help. I drove 150 miles for the price and selection they had. Did most of the deal on the phone. After test drive, only waited 20 min. before seeing finance. I was early for appointment anyway. About 15 min. with finance. Quick and easy process. Would purchase from again. Thanks Michael and Joseph Volkswagen.
Id been looking for a Mini Cooper for awhile and finally found the one I wanted here at VW. It was great because I didn't have to go to the dealer to buy the car, I was able to purchase it online and then I could have had it delivered but I had my husband drive me to pick it up. I got a great deal! Everyone was super responsive and friendly from my first email to the final signature on what little bit if paperwork I had to sign when I arrived for pickup. Even their website was friendly ...
Joseph VW has always provided us with top notch sales and service. We are a life long customer. Just purchased our 4th VW from Bill Cullen and the process was easy and quick.