Get all my parts from John and Nick. Always right and on time!
Best experience ever! I recommend first time and experienced buyers to go here. Easy process & great prices. Ask for Patrick, he’s absolutely the best. Very personal and treats you like a friend in the beginning and family in the end. I never felt like just another customer spending money. He makes sure your satisfied and doesn’t pressure you or care if he benefits from making a sale.
Sight unseen, I recently bought a used car from Joseph VW and had it delivered to my home in NC. I could not tell the car from new when it arrived and it has exceeded all my expectations. There is no higher praise for a dealer and sales rep than to trust them completely when buying a car from afar. Suzanne Cullen is the best car sales rep I have ever dealt with... far and away!
Clean welcoming environment. Staff very professional. If your looking for a Volkswagen this is your place.
I had a great car buying experience at Joseph VW. I think the most important aspect of my positive experience was Suzanne Cullen, she was patient, always available and never made me feel like I needed to hurry up and make a choice. I test drove a couple of different cars both new and used over a two week period, every email or text message I sent Suzanne was answered quickly and she was very knowledgeable about the cars that were on her lot. In going above and beyond Suzanne came to my work to pick me up to test drive a used car, took care in inspecting my new car for any issues, and spent a considerable amount of time teaching me about my new car. I had a great experience from the finance person that helped me estimate my monthly payments to the guys that buffed my car to make sure it was as pretty as possible and met my expectations. Great location, good management, friendly and honest. I would buy a car from them again.
I was near the lot at the Captain D's just checking out a few of the new VWs that were available, mainly Touaregs. While I was looking I seen the master mechanic who works there, said his name was Dale and I must say that I was very impressed with the knowledge that he displayed about the vehicles. He definitely alleviated any hesitations that I may have had concerning buying a VW. I will most likely be planning to stop by and make a purchase. Thanks alot.
Rob helped us get a used e-golf when the dealership was sold out of the trim we wanted. So appreciative that the dealership went above and beyond to find us what we were looking for.
Came in from Chicago to see a Mk6 Golf R. Did a lot of research or Joseph VW beforehand and all expectations were met. Ed Merrill honored my requests with the car. He was amazing to work with and is really an all around honest and decent salesman.
Recently moved to Cincinnati and worked with Suzanne Cullen today and had a phenomenal first time car buying experience. She was extremely knowledgeable and helpful thee entire time. Would definitely recommend working with Suzanne for anyone in the market for a Volkswagen !